Having missed several holidays abroad, my wife and I were on the outskirts of Lincoln, and noted the ‘show site’ of Award Leisure, and my wife ‘persuaded’ me to view their Hot Tubs and complimentary equipment, as she appeared to believe I had some spare finance available. I happen to be one of those people that every salesman or lady dreads, as I am impossible to sell to and ask all sorts of difficult questions. The young lady at Lincoln, was superb. She evidently ‘weighed’ me up very carefully and did not even attempt any sort of ‘Hard Sell’ Her knowledge of all the Hot Tubs and Spas that Award Leisure sell was excellent, not only of the range, but what they all did and how they worked. My wife and I left the site an hour or two later, and the deposit was paid. We understood that delivery times were difficult due to the serious ongoing Covid issues in 2021, but Award Leisure kept us fully informed. They advised on the preparation and sizing of the area in which the Hot Tub was to be situated, and even undertook a home visit to satisfy me that all was in order. When the Hot Tub was delivered, the ‘Crew’ were highly professional, and the whole installation was very carefully carried out with great respect for my property. After installation the whole running and care of the hot tub was explained and notes given. We were even supplied with a ‘welcome’ kit of basic chemical necessities, Robes and a bottle of Bubbles ! We chose to join the maintenance programme that Award Leisure offer, which for us meant that any issues that may occur were rapidly dealt with. Award Leisure are a lovely company to deal with. They are always only a phone call away to advise, and when as sometimes happens a fault does occur, their service in putting everything right was a credit to them. My wife uses the Hot Tub almost daily, and even I can be persuaded to take a dip, but really I think the dear lady prefers it on her own, or with friends ! If you have any interest in Hot Tubs or Spas, then I recommend Award Leisure to you